11 Stars Mobile

Warranty Coverage

Up to 90 Days Warranty on Repairs

We provide a limited warranty of up to 90 days on replacement parts and labour for repairs carried out by 11 Stars Mobile.

Business Name: 11 Stars Mobile

Address: 34 Market Street, Holyhead, LL65 1UN, United Kingdom

Phone: 01407 522218

1. What Our Warranty Covers

The warranty covers faults related only to the repaired or replaced component.

Screen Replacement

Issues with screen display, touch functionality, or digitizer

Battery Replacement

Battery draining issues, charging problems, or swelling

Charging Port

Charging connection issues or port functionality

Speaker/Microphone

Audio output, microphone input, or sound quality issues

Warranty applies only to the specific component that was repaired or replaced

2. Warranty Conditions

The warranty is valid only if:

The device has not been physically damaged after the repair
The device has not been opened or repaired by another technician
There is no water or liquid damage after the repair
The original repair receipt or proof of repair is provided

3. What Is Not Covered

The warranty does not cover:

Cracked screens or physical damage
Water or liquid damage
Damage caused by drops or pressure
Software issues or updates
Battery wear due to normal usage
Damage to other components not related to the repair

Important: Normal wear and tear, accidental damage, and unauthorized repairs will void your warranty.

4. Warranty Inspection Process

If a device is returned under warranty:

Our technicians will inspect the device to determine the cause of the issue
If the issue is covered under warranty, we will repair or replace the faulty part free of charge

If the issue is not covered, a repair quote will be provided before proceeding.

5. Data Responsibility

Important: Customers are responsible for backing up all data before submitting the device for repair. 11 Stars Mobile Center is not responsible for any data loss during the repair process.

6. Warranty Transfer

The repair warranty is valid only for the original customer and device and cannot be transferred to another person or device.

Warranty is non-transferable and applies only to the original repair.

Warranty Claims & Support

For any warranty claims or questions, please contact us:

Business Name

11 Stars Mobile

Address

34 Market Street
Holyhead, LL65 1UN
United Kingdom

Phone

01407 522218

Have Your

Repair Receipt Ready

This warranty policy was last updated on April 16, 2026